Booking policies and appointment guidelines.

First-Time Booking

1. All appointments must be booked in advance via online booking, call, or text.
2. Please include accurate contact information to ensure proper communication before and after your appointment.
3. Allow a 24–48 hour grace period for response via text.
4. You will receive a confirmation text or email with detailed instructions for parking and locating the suite.
5. Include all desired services and add-ons when booking.
6. Please arrive on time or early to ensure your full service can be provided.

Payment & Accepted Methods

1. Be prepared to submit a deposit at the time of booking.
2. Deposits will be applied toward your final total.
3. Accepted forms of payment: Zelle, Cash App, Debit, or Credit. A valid ID is required for debit/credit transactions.
4. Prices are subject to change without notice. Please confirm current pricing before booking.

Late, Cancellation, and No-Show Policy

1. A 10-minute grace period is provided. After 15 minutes, your appointment may be canceled.
2. A No-Call, No-Show will result in your deposit being forfeited and may result in being blocked from future bookings.
3. Please contact your technician in advance if you anticipate being late.

Refunds & Redos

1. No refunds will be issued once you leave the premises.
2. Any approved refund may require removal of services provided.
3. If you experience chipping, breaking, or lifting within 3–4 days of your service, we may fix it free of charge at our discretion.

Extra Guests

1. Due to limited space, please come alone to your appointment unless otherwise discussed.
2. This is a kid-free environment.

Add-Ons Upon Arrival

1. For any nail inspiration or design requests, please notify your technician at least 1–2 days in advance to ensure we can accommodate your request.

Hygiene & Safety

1. All tools and workstations are thoroughly sanitized.
2. If you have infections, open wounds, or any contagious conditions, your appointment will be rescheduled until cleared by a doctor or conditions improve.